Terms and conditions

This page (together with the documents referring to it) describes the terms and conditions by which we will supply the products (Products) listed on our website www.italians.store (our site) through one of the registration services (Services). Please read these terms and conditions carefully before ordering any Product from our site or signing up for one in our Services. You should understand that by ordering any of our Products or by subscribing to any of our Services, you agree to abide by these terms and conditions. We recommend printing a copy of these terms and conditions as a reference in the future. Please select the appropriate box in the cart to accept these terms and conditions. Please understand that the rejection of these terms and conditions will make it impossible to order any Product from our site. 1. INFORMATION ABOUT US 1.1 We manage the website www.italians.store We are ITALIANS TRADITIONAL TEMPTATIONS SRL a company registered in BARI, Italy; our office and registered business address is the address via Vincenzo Sassanelli 42 - 70125. Our VAT number is IT 08030180726 2. AVAILABILITY OF THE SERVICE 2.1 Our services are available only to all residents in Europe. 3. YOUR STATUS By placing an order on our site, it guarantees that: 3.1 You are legally capable of being bound by contracts; is 3.2 He is over 18 years old; 3.3 You are a resident of one of the countries served; is 3.4 Access our site from the country itself. 4. HOW TO MAKE THE CONTRACT BETWEEN US AND YOU 4.1 After placing an order with our standard order form, you will receive an email from us stating that you have received your order. Please note that this does not mean that the order has been accepted. Your order constitutes an offer to purchase the Products or to register for a Service. All orders are bound to our acceptance, and we will confirm this acceptance by sending you an email confirming that the product has been shipped (Shipping Confirmation). The contract between us (Contract) will be implemented when we send the shipping confirmation. 4.2 The Contract will refer only to those Products which we have confirmed in the Shipping Confirmation. We will not be obliged to provide any other Products that may have been part of your order until you confirm the shipment of these products in a separate Dispatch Confirmation. 4.3 The subscription plan to our Services requires an initial charge which will then be followed by recurring charges based on what you have accepted. Being part of this Agreement, declares to be aware that the registration requires an initial payment and recurring payments and accepts the responsibility of the latter until the cancellation. Italians.store may request charges (eg monthly) without further authorization from you, until such time as it will provide notification that you wish to terminate this authorization or wish to change the payment method. This notification will not affect charges made before the possibility of Italians.store to act. To change your payment method, log in to your account and change your payment method data; You may cancel your subscription for the following month from your profile no later than 9th of the desired month for termination. 4.4 By subscribing to Italians.store you are agreeing to pay recurring periodic registrations indefinitely until your or our cancellation, according to the terms of registration explained in the registration form that you completed, and subject to change in accordance with the 4.5 below. You can cancel your registration at any time no later than 9th of the month. No cancellation fees will be required. You may re-register at any time after cancellation, but we reserve the right not to allow re-enrollment if we have chosen to cease your registration previously. 4.5 Automatic renewal. Following the initial enrollment period of one or six months, your registration on italians.store will be automatically renewed. In case of cancellation during this period, your registration will end and you will be sent a reminder of the prepaid boxes. In any case, you will not be entitled to a refund of any prepaid amount for the current subscription. 4.6 We reserve the right at our sole discretion, not to renew your registration at any time and without having to justify our decision. 4.7 You may cancel your subscription for the following month from your profile no later than 9th of the desired month for termination. To complete the termination of registration, you will need to complete the cancellation questionnaire and receive a 'cancellation confirmation' email. This email is valid as a final proof of your desire to cancel the contract with us, and this action will be implemented by us, ITALIANS TRADITIONAL TEMPTATIONS SRL These conditions are not essential conditions for the effectiveness of the right of withdrawal. Each Italians customer is entitled to only one Italians account. If a user has more than one account, Italians trdaitional Temptations srl reserves the right to remove the accounts without notice and to block them so as not to allow them to carry out further activities within the Italians community. 4.8 Right of withdrawal You have the right to withdraw from the contract without stating the reasons within 14 days of receiving the first box. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the asset. To exercise the right of withdrawal, you must inform us by writing to info@italians.store of your decision to withdraw from this contract by an explicit declaration. To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period and that you receive confirmation email cancellation. 4.9 Effects of withdrawal If you withdraw from this contract, you will be reimbursed for all payments you made in our favor, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery from we offer) without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method used by you for the initial transaction, unless you have expressly agreed otherwise; in any case, no costs will be incurred as a consequence of such reimbursement. The reimbursement may be suspended until receipt of the goods or until the consumer demonstrates that he has sent back the goods, if earlier. Please return the goods to Italians Traditional Temptations srl via Vincenzo Sassanelli 42 70125 Bari, without undue delay and in any case within 14 days from the day in which you have communicated your withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day period. The costs of returning the goods will be at our expense. 4.10 Return We will not accept the return of goods purchased by italians.store if the package is not returned undamaged. 5. VOUCHER, GIFT CARDS AND GOODS 5.1 We may offer coupons, promotional discounts and other types of vouchers that need to be activated by email from the holder of the delivery of the Products through a Service. If paid, the voucher was sold at the time of payment. All these terms and conditions must be applied between us and the holder of the Voucher (Holder) when the Holder redeems the Voucher requesting a Service. 5.2 A Voucher can be used only once by the Owner and can not be copied, reproduced, distributed or published directly or indirectly in any form or stored in data recovery systems without our previous written consent. 5.3 We reserve the right to withdraw or cancel any Voucher (if it is not a pre-paid gift card) for any reason and at any time. 5.4 Vouchers can be redeemed through the website www.italians.store and not through other websites or payment methods. To use your voucher, your unique code will be required during online checkout and use of this code is required to confirm that you agree with these terms and conditions and any other special conditions connected to the voucher. 5.5 Any discount linked to the Vouchers is applied only to the price of the Products ordered and not to the shipping costs, which will be charged according to the normal rates. 5.6 Only one introductory offer can be used for each individual and can only be used once. 6. CUSTOMER RIGHTS 6.1 By joining ITALIANS.store, you agree to periodically pay the price indicated on the Web, in addition to the costs necessary for the delivery of products for an indeterminate period of time. There is no minimum subscription period. You may cancel your subscription for the following month from your profile no later than 9th of the desired month for termination. To complete the termination of registration, you will need to complete the cancellation questionnaire and receive a 'cancellation confirmation' email. This email is valid as a final proof of your desire to cancel the contract with us, and this action will be implemented by us, ITALIANS TRADITIONAL TEMPTATIONS SRL. These conditions are not essential conditions for the effectiveness of the right of withdrawal. 6.2 Details about your legal cancellation rights and an explanation on how to put them into practice are provided in the Shipping Confirmation. This provision does not affect your other rights as a customer. 7. AVAILABILITY AND DELIVERY Your order will be completed by the delivery date indicated on the Shipping Confirmation or, if no delivery date is indicated, within 30 days from the date of Dispatch Confirmation, unless there are exceptional circumstances. By registering between 1 and 13, you will receive your first BOX between 20 and 26 *. If you register from the 14th to the 21st you will receive it between the 26th and the 31st *, while enrolling from the 22nd to the 31st you will receive the box between the 2nd and 8th of the following month. We will send the boxes back to the first from 20 to 26 *. Your first BOX will be that of the month in which you made the subscription unless otherwise specified or communicated. * For consignments in Sicily, Calabria and Sardinia the shipment will arrive 3/4 days after the indicated date. 8. RISK AND TITLE 8.1 The Products will be delivered at your risk to the address you indicated by our transport company. 8.2 The ownership of the Products will pass to you after receipt of full payment of all sums due in connection with the Products, including shipping costs. 9. PRICE AND PAYMENT 9.1 The price of the Products and our delivery rates will be those indicated on our site, except for cases of obvious errors. 9.2 Prices include VAT. 9.3 Product prices and shipping costs may be subject to change at any time, but changes will not be applied to orders for which we have already sent a Dispatch Confirmation. 9.4 Payment for all Products and Services must be made by credit cards or Postepay. We accept payments by Visa and Master card. We will charge your first order on your credit card, debit card or Postepay after your registration and, subsequently, on the 11th of each month for your monthly subscription after the first order. 9.5 After registration, resumption of regular deliveries, reactivation of the account or change of card details, a charge of € 2 could be made for authorization and fraud prevention. This payment will be canceled immediately but some banks may temporarily make this figure appear on your statement. 10. WARRANTY We guarantee that any Product purchased from us through our site will, upon delivery, conform to the description, of satisfactory quality and satisfying all the purposes for which products of this type are commonly sent. 11. SECURITY ITALIANS TRADITIONAL TEMPTATIONS SRL keeps the integrity and security of your personal information. However we can not guarantee that unauthorized third parties will never be able to overcome our security measures or use your personal information for improper use. Recognizes that you provide personal information at your own risk. 12. OUR RESPONSIBILITY 12.1 Subject to clause 12.2, in the event that we do not comply with these terms and conditions, we shall be liable to you only for the purchase price of the Products. 12.2 Nothing in this agreement excludes or limits our liability for: 12.2.1 Death or personal injury caused by our negligence; 12.2.2 Fraud or fraud or fraudulent representation; 12.2.3 Any other aspect for which it would be illegal for us to exclude or attempt to exclude our responsibility. 13. WRITTEN COMMUNICATIONS The current regulations require that some information or communications sent by us must be in writing. By using our site, you agree that communications will be primarily in electronic form. We will contact you by e-mail or provide you with information by posting notices on our website. Accept this electronic means of communication and acknowledge that all contracts, notices, information and other information that we provide to you electronically comply with all legal requirements in the same way as written communications. This condition does not affect your legal rights. 14. NOTICES All notices must be sent to ITALIANS TRADITIONAL TEMPTATIONS SRL through the address info@italians.store. We may send you a notice by e-mail or postal address provided by sending an order, or in any other way specified in clause 13 above. The notices will be deemed to be received immediately upon entry on our website, 24 hours after sending an email, or three days after sending a letter. To prove this, in the case of a letter, it is sufficient that this letter be addressed, printed and sent in the correct manner; in the case of an email it is sufficient that this has been sent to the correct e-mail address. 15. TRANSFER OF RIGHTS AND OBLIGATIONS 15.1 The contract between you and us is binding on both parties and for our successors and assignees. 15.2 You may not transfer, assign, modify or otherwise dispose of a Contract or any of your rights or obligations, without our prior written consent. 15.3 We may transfer, assign, modify, outsource or otherwise arrange a Contract or any of our rights or obligations at any time until the Contract expires. 16. INTELLECTUAL PROPERTY RIGHTS 16.1 We are the owners of the intellectual property rights license on our site, registered or not and of the material published in it. These works are protected by copyright laws and all these rights are reserved. 16.2 You may print a copy and download the extracts of any page from our site for your personal reference. The use of any section of our material covered by copyrights for commercial purposes is strictly prohibited without having obtained permission from us or our representatives to do so. 16.3 In the event that you post comments on Products or Services on any website, blog or social media (Comment), you must ensure that this Comment represents your opinions. By subscribing to the Services you irrevocably authorize us to quote your comment on our site and in advertising or social media that we may create or distribute. 17. EXTERNAL EVENTS IN OUR CONTROL 17.1 We will not be liable for any errors or delays in performance in relation to our obligations under this Contract due to events beyond our reasonable control (Force Majeure Event). 17.2 Events of force majeure include any action, unforeseen event, omission or accident beyond our reasonable control and includes in particular (without limitation) the following points: 17.2.1 Strikes, depletion of stocks or other industrial action; 17.2.2 Civil unrest, strike, invasion, attack or terrorist threat (declared or not) or threat or preparation of war; 17.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemics or other natural disaster; 17.2.4 Impossibility to use trains, ships, planes, road transport or other means of public or private transport; 17.2.5 Impossibility to use public or private telecommunications networks; is 17.2.6 The acts, decrees, laws, regulations or restrictions of any government. 17.3 Our performance in any Contract is deemed suspended for the period of time when the Force Majeure Event is present, and we will have an extension of the time to perform the performance of the duration of this period. We will attempt all reasonable means to terminate the Force Majeure Event or to find a solution by which our obligations in the Contract may be complied with despite the Force Majeure Event. 18. WAIVER 18.1 If it is very unsuccessful, during the term of the Contract, to demand a rigid performance in relation to its obligations of this Contract or any of the terms and conditions, or if it is very unsuccessful to put into practice rights and appeals to which we are entitled under that Contract this will not constitute a waiver of these rights or appeals and will not release you from having to comply with these obligations. 18.2 A waiver on our part of any default shall not constitute a waiver of any consequent breach. 18.3 No waiver by us in relation to these terms and conditions will be effective unless it is expressly declared as a waiver and this would be communicated to you in writing in accordance with clause 13 above. 19. SALVATORY CLAUSE If such terms and conditions or any provision of the Contract are deemed invalid, illegal or unenforceable by a competent authority, such term, condition or clause will be separated from the remaining terms, conditions and clauses which therefore remain valid according to the maximum established by law. 20. ENTIRE CONTRACT 20.1 These terms and conditions and any documents to which they refer constitute the complete agreement between us and supersede all previous discussions, negotiations between us in connection with such Contract. 20.2 We understand that by accepting the Contract, neither party can rely on any declaration or warranty (innocently or negligently) that is not presented in these terms and conditions or in the documents referred to. 20.3 Each of us accepts that our sole responsibility for these statements and warranties presented in such agreement (innocently or negligently) will be for breach of contract. 20.4 Nothing that is stated in this clause limits or excludes any liability for fraud. 21. OUR RIGHT TO CHANGE TERMS AND CONDITIONS 21.1 We have the right to change and change these terms and conditions from time to time to reflect changes in business conditions that affect our business, changes in technology, changes in payment methods, changes in relevant laws and regulations and changes in the capabilities of our system. 21.2 Will be subject to the terms and conditions present at the time of ordering the Products, unless a change in these policies or terms and conditions is made necessary by a legal or governmental authority (in this case the change will also be applied to previous orders performed by you) or if we send a notice about the change of these policies or terms and conditions before sending the Dispatch Confirmation (in this case we have the right to assume that you have accepted the modification of these terms and conditions, unless do not notify us otherwise within seven working days of receiving the Products from you). 22. LAW AND JURISDICTION Contracts for the purchase of Products through our site and any dispute or claim in relation to these or to the subject (including complaints or non-contractual disputes) will be subject to Italian law. Any dispute or complaint in relation to such Contracts or their processing (including complaints or non-contractual disputes) will be subject to the non-exclusive jurisdiction of the Italian courts.